Legal Notice
LEGAL NOTICE
Elegant Excursions S.L.U.
Crta Sabinita alta - Cruz del Guanche 121 - 38649 Arona - Santa cruz de Tenerife - Spain
TOURIST INTERMEDIARY I-0002280.3
Teide by Night
INTERMEDIARIO TURÍSTICO I-0002280.4
TURISMO ACTIVO
TA-40000895.36
TA-4-0000006
Complaint forms available at: Office of Elegant Excursions/Teide by Night at Caretera General TF-66 Cruz del Guanche, Valle San Lorenzo, Tenerife.
From 10 a.m. to 4 p.m. from Monday to Friday.
Terms and Conditions of Website use
https://elegant-excursions.com/
https://www.teidebynight.com/
Elegant Excursions SLU owns the trademark, the domain and the website (hence the website). https://www.elegant-excursions.com and https://www.teidebynight.com/
Intellectual property
1. This website (texts, images, trademarks, logos, audios and videos, buttons, colour combinations, as well as the structure, selection and presentation of the content) is protected by Spanish and international legislation on intellectual property. Furthermore, the content of this website is considered software that complies with Spanish and European regulations in this respect. Reproduction of all or part of this website without the permission of Elegant Excursions S.L.U. is expressly prohibited.
- Elegant Excursions S.L.U. is not responsible for the contents or statements published on other sites, which may be contrary to our opinion or principles. Nevertheless, Elegant Excursions respects the intellectual property rights of any author, as well as their freedom of expression.
User access to the site
The website is accessible to all users https://www.elegant-excursions.com and https://www.teidebynight.com/ free of charge.
TERMS AND CONDITIONS
Privacy and Security
We understand that providing your personal information requires trust. Our priority is to maintain that trust by treating your information with the utmost security and confidentiality every time you visit our website or use our services. We require basic information to complete your booking, including your name, telephone number, email address.
Terms of Service
Please read these terms and conditions carefully before making an online booking with Elegant Excursions. If English is not your native language, it is your responsibility to ensure that you clearly understand these terms before confirming your acceptance by ticking the appropriate box.
Booking Conditions
When booking any of the excursions from https://www.teidebynight.com or https://www.elegant-excursions.com, you agree to these terms of service:
- All prices are in Euro.
- Reservations must be paid at least 24 hours before departure time, otherwise they will be automatically cancelled.
Digital Tickets
After completing your booking, you will receive your digital tickets by email, which must be presented on the day of the excursion (digital format).
Cancellation Conditions
We offer a full refund for bookings cancelled more than 24 hours prior to pick-up time. No refund will be given for cancellations within 24 hours prior to pick-up time.
Elegant Excursions may cancel the activity in case of adverse weather conditions, governmental actions or unforeseeable external circumstances that make it impossible or difficult to carry out the activity, without compensation for damages or claims.
Elegant Excursions reserves the right to refuse admission or exclude a participant from an activity if they do not meet the eligibility requirements or if their participation poses a risk to themselves or others, or interferes with the proper conduct of the activity.
PRIVACY POLICY
In compliance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council on 27 April 2016, we inform you that the personal data provided will be processed by ELEGANT EXCURSIONS S.L.U. with CIF number B76560895, domiciled in EL GUANCHE (SANTA CRUZ DE TENERIFE), C. P. 38639, CRTA SABINITA ALTA. The legal basis for the processing of your personal data is the execution of the contracted service. The future offer of products and services will be based on the requested consent.
The data provided will be retained for the duration of the business relationship or for the years necessary to comply with legal obligations. The data will not be transferred to third parties, except in cases where there is a legal obligation.
We also request permission to provide you with products and services related to those ordered, performed and/or marketed by our company, which enables us to retain you as a customer.
COOKIES POLICY
Elegant Excursions may use cookies and similar technologies (hereinafter "Cookies") to store and retrieve information from the devices of users of its websites.
You declare that you accept the use of cookies and our Privacy Policy if you browse the site or continue to use the website. The use of cookies is voluntary, however, if you block the installation of cookies, you may experience problems using some features of the website.
What kind of cookies does this site use?
Technical cookies: for browsing and the proper functioning of the website. They are necessary to enter restricted areas, complete the purchase process or share content on social networks.
Personalisation cookies: allow you to configure a series of aspects such as language, currency, regional configuration, etc.
Analysis cookies: these enable statistical analysis of the use of the website.
Advertising cookies: allow the effective management of advertising spaces.
Behavioural advertising cookies: they record browsing habits and allow the display of personalised content.
This website uses reCaptcha technology to prevent the sending and receiving of automatically generated spam emails. This service retrieves information about the user's hardware and software to perform a series of checks to determine whether the visitor is a person or a robot. Read Google's Privacy Policy.
In addition, you should be aware that third party cookies sent to your device by other partners, such as social networks or external embedded content such as videos, such as Facebook, Twitter, Pinterest, Google+, GAnalytics, Vimeo, etc., will be installed.
Cookie management
You can allow, block or delete cookies installed on your device by configuring your browser options: Firefox, Chrome, Internet Explorer, Safari, Opera. If you use a browser other than the above, please refer to its support content or configuration settings.
To disable remarketing cookie-based ads, you can use the following links: Facebook, Twitter (uncheck the "Promoted content" box in the privacy settings) and AdWords. Alternatively, if you do not want the Google Analytics JavaScript code to collect data from your visit, you can install the opt-out add-on in your browser. The add-on does not prevent information from being sent to the website itself or, by other means, to other web analytics services.